Examples of Professional competency
Master’s prepared RN with 23+ years of experience.
Communication
Over four years of experience in problem resolution and techniques to improve patient experience, enhance communication and increase patient understanding.
Extensive experience in staff education, designing and implementing programs and skills labs to educate a diverse healthcare staff (clinical and non–clinical).
Presenting educational topics for Medical Staff: empathy, HCAHPS, building skill to improve patient communication, complaint and problem resolution skills.
Excellent written and verbal communication, computer skills.
Project Management
Extensive experience in managing multiple concurrent hospital-wide projects from inception to fruition.
Board of Directors FAFO, 3 years of coordinating successful, juried fine arts festival of over 200 artists.
Economic
Budget experience : large budget ,fine arts festival; Responsible for meeting three different departmental budgetary requirements, managing spending and productivity.
Communication
Over four years of experience in problem resolution and techniques to improve patient experience, enhance communication and increase patient understanding.
Extensive experience in staff education, designing and implementing programs and skills labs to educate a diverse healthcare staff (clinical and non–clinical).
Presenting educational topics for Medical Staff: empathy, HCAHPS, building skill to improve patient communication, complaint and problem resolution skills.
Excellent written and verbal communication, computer skills.
Project Management
Extensive experience in managing multiple concurrent hospital-wide projects from inception to fruition.
Board of Directors FAFO, 3 years of coordinating successful, juried fine arts festival of over 200 artists.
Economic
Budget experience : large budget ,fine arts festival; Responsible for meeting three different departmental budgetary requirements, managing spending and productivity.
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